Shipping&Delivery Policy

To ensure faster and more convenient delivery of your orders, inciteo.com offers two shipping options, as detailed below:

Standard Shipping
Shipping Fee: A flat fee of US$5.99 per order
Shipping Time: Generally, delivery arrives within 3-7 business days after order placement (remote areas may require an additional 1-2 business days).
Delivery Area: Available to most locations within the United States (excluding overseas territories and some remote islands; please check your delivery address for availability when placing an order).

VIP Shipping
Shipping Fee: A flat fee of US$15.99 per order
Shipping Time: Priority delivery within 1-3 business days after order placement, providing a faster shipping experience.
Delivery Area: Same as Standard Shipping, available to most locations within the United States.
Free Shipping: Available to most locations within the United States for orders over US$39.99. USD, you'll automatically receive free shipping (no coupon code required; the shipping fee will be deducted at checkout. This applies to both shipping methods).

Logistics Tracking: After your order is shipped, we'll send a shipping notification with the tracking number to your registered email address. You can use this number to track the shipping progress on the courier's official website or in the "My Orders" section of our website.