Privacy Policy

inciteo.com prioritizes your privacy. We are committed to strictly complying with relevant laws and regulations and properly safeguarding the personal information you provide when using our website. Specific privacy protection measures are as follows:
Types of Information Collected

Registration Information: Your name, email address, mobile phone number, shipping address, etc., which you provide when registering an account, are used to complete account registration, order processing, and logistics delivery.

Purchase Information: Your order history, payment information (we do not store your full payment card number; only encrypted information is retained for order verification), browsing and search history, which are used to provide personalized shopping recommendations and optimize our website services.

Device and Technical Information: Your device model, operating system, and IP address. Your address, browser type, etc. are used to ensure the normal operation of the website and prevent network security risks.
Purpose of Information Use
Processing your order, including order confirmation, logistics delivery, and after-sales service.
Communicating with you, such as sending order notifications and event reminders (you can choose whether to receive marketing information in your account settings).
Optimizing website functionality and user experience, improving interface design based on your usage habits, and improving service efficiency.
Complying with legal requirements, responding to regulatory compliance inspections, or preventing and addressing fraud and security risks.
Information Sharing and Protection
We will not sell your personal information to any third party organization or individual. We may only share your information in the following circumstances: sharing your delivery address with a cooperating logistics company to facilitate product delivery; sharing necessary payment information with payment institutions to process transactions; and providing information to relevant organizations as required by law or with your explicit authorization.
We use encryption technology, access control, and regular security audits to ensure the security of your personal information during collection, storage, and use, preventing information leakage, loss, or tampering.
Your Rights: You have the right to access and modify your personal information at any time (log in to your account and go to "Personal Center"). You can also apply to delete some non-essential information or cancel your account (please ensure that all orders have been processed before canceling your account). If you have any questions about the protection of your personal information, you can contact us through the customer service email.